FAQs
Frequently asked questions
Find answers to common questions about our home help, companionship, community support and specialist care services.
If you cannot find the information you need, please contact our friendly team.
About our support
We provide home help, domestic assistance, companionship visits, meal preparation, shopping support, community support, appointment assistance, hospital discharge support and overnight care. We also offer specialist support for a range of additional needs.
We support adults with different circumstances and levels of need, including older people and those living with dementia, autism, ADHD, mental health conditions, learning disabilities, physical disabilities, sensory impairments, brain injuries and long-term health conditions.
Support can be provided in the individual’s home and within the local community, depending on the service required.
Yes. We take time to understand the individual’s needs, preferences, routine, communication style and personal goals before arranging suitable support.
Visits and availability
Support can be arranged as individual block visits, regular visits or up to four visits per day. Overnight support may also be available.
Yes, overnight care can be arranged depending on the individual’s circumstances and the availability of our team. Please contact us to discuss your requirements.
Yes. Support may be arranged for occasional assistance, regular ongoing visits or a short period, depending on your needs.
Yes. We understand that circumstances can change, so support arrangements can be reviewed and adjusted where necessary.
Urgent assistance
Do you provide emergency care?
Contact Care Solutions is not an emergency service. If someone is in immediate danger or requires urgent medical attention, call 999. For urgent medical advice when it is not a life-threatening emergency, contact NHS 111.
Let’s discuss how we can help
Complete the form below and a friendly member of the Contact Care Solutions team will contact you to discuss your enquiry.